Last updated: 26 March 2026
This agreement is between Margin Marketing ("we", "us", "the Agency") and the client ("you", "the Client") who submits a web design brief and pays the deposit as described below. By paying your deposit, you accept the terms of this agreement.
We will design and build a website based on the brief you submit through our web design brief form. The scope is defined by the package you select and any additional features agreed in writing. Changes to the scope after work has started may incur additional charges, which we will agree with you before proceeding.
Our web design packages are priced as follows:
Premium features such as online booking, e-commerce, email signup, and photo galleries may increase the total project cost. The final price is confirmed on the brief form before you pay your deposit.
All web design projects operate on a 50/50 payment structure:
Payments are processed securely via Stripe. If a payment is overdue by more than 14 days, we reserve the right to pause the project until the outstanding balance is settled. Late payments may be subject to interest under the Late Payment of Commercial Debts (Interest) Act 1998.
Each project includes one round of revisions after the initial design is presented to you. A revision round means a single set of feedback provided at one time. Additional revision rounds are charged at £30 per round. We will always confirm the cost with you before proceeding with additional revisions.
Estimated turnaround times are provided on the brief form and depend on the package selected. These timelines begin from the date we receive both your deposit and all required content (text, images, logos). Delays in providing content or feedback may extend the timeline. We will keep you updated on progress throughout the project.
You are responsible for providing:
If you do not provide the required content within 30 days of paying your deposit, we reserve the right to proceed with placeholder content or pause the project.
Upon receipt of the final payment in full, ownership of the completed website design transfers to you. Until final payment is received, all design work, code, and assets remain the property of Margin Marketing. We retain the right to showcase the completed project in our portfolio and case studies unless you request otherwise in writing.
Domain registration and hosting are the Client's responsibility unless otherwise agreed. We can advise on suitable hosting providers during the project. If you choose to host with us, a separate monthly hosting agreement applies at the agreed rate.
Once final payment is received, we will provide you with all necessary access credentials and files for your website. We will conduct a brief walkthrough to show you how to make basic updates. A handover document with login details and key information will be provided.
The 50% deposit is non-refundable once work has commenced, as it covers the time and resources already allocated to your project. If you wish to cancel before any work has started, we will refund your deposit in full within 14 days. If we are unable to complete the project for any reason on our side, we will refund your deposit in full.
We will deliver your website to a professional standard, but we cannot guarantee specific business outcomes such as increased sales, leads, or traffic. Our total liability to you in connection with this agreement is limited to the total amount you have paid us for the project. We are not responsible for any third-party services integrated into your site (such as booking platforms, payment processors, or hosting providers).
We will treat all information you share with us during the project as confidential. We will not share your business information, content, or data with any third party without your consent, except where necessary to deliver the project (for example, with hosting providers).
This agreement is governed by the laws of England and Wales. Any disputes arising from this agreement will be subject to the jurisdiction of the courts of England and Wales.
If you have any questions about this agreement, contact us at hello@margin-marketing.com.